Privacy Notice

Consumers

 

Respecting your Right to Privacy and Retaining your Trust is Important to Seefunge

Seefunge is committed to be a trusted steward of your personal information (please see the “personal information” section below for an explanation of what is considered your personal information). We collect and use this personal information to meet your expectations when you engage with us and continue to improve our business. Today, we rely on personal information to incorporate state-of-the-art technology into our products and services, improve quality and safety, and align with the interests of the healthcare community, our consumers, and other stakeholders.

 

Our Commitment to You:

We are committed to being transparent about our management of your personal information and we take all necessary steps to ensure our practices, procedures and activities comply with any applicable requirements, including all applicable privacy laws, and with this Privacy Notice.

 

What this Privacy Notice Covers

This Privacy Notice describes how Seefunge Pharmaceutical Technology Co., Ltd. (collectively, “Seefunge”) use and disclose the personal information collected from our consumers and describes your rights as a consumer pertaining to how we use your personal information. 

 

TABLE OF CONTENTS

What is Personal Information?
What Personal Information Do We Collect and How do We Use It?
Who Is the Controller of Your Personal Information?
When and to Whom Do We Disclose Your Personal Information?
For How Long Do We Keep Your Personal Information?
When and How Do We Transfer Your Personal Information Between Countries?

Your Privacy Rights
How Do We Protect Your Personal Information?
Children's Personal information
California Privacy Policy
Links to Third-party Websites
Changes to This Privacy Notice
Contact details of Seefunge as Controller

 

What is Personal Information?

Personal information is any information relating to an identified or identifiable individual. An identifiable individual is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

 

What Personal Information Do We Collect and How do We Use It?

Purpose  We collect and use your personal information for various purposes, as described below:	Categories of Personal Information We collect and use your personal information described below:	Legal Basis The lawful grounds on which we may collect, process, and/or disclose your personal information.
Manage our relationship with you and ensure an efficient interaction (e.g. through our databases and your account memberships);	General identification and contact information (e.g. name, first name, last name, gender, email and/or postal address, fixed and/or mobile phone number), contact method preferences, survey answers, purchasing history of Seefunge products, ecommerce behavior/performance, content and interest preferences, communication style and communication timing preferences, day, and time you open a communication from us, statistics on average size of household and income in your area, sensitive information such as the products you purchase and related eye health conditions such dryness of eyes etc.	Our legitimate interest(meaning to provide you proactively with tailored information about our products, services and related offers (or to answer specific questions or requests you may have); or to guarantee unhindered communication)   We will seek your explicit consent if we don’t have any prior interactions with you or if we collect any sensitive personal information.
Ensure the quality of our products and services	General identification and contact information (e.g. name, first name, last name, gender, email and/or postal address, fixed and/or mobile phone number), contact lens data, survey answers, content and interest preferences, sensitive information such as the products you purchase and related eye health conditions such as dryness of eyes etc.	Our legitimate interests (meaning to offer our products and  services to  our customers). Compliance with a legal obligation to which Seefunge is subject. We will seek your explicit consent if we collect any sensitive personal information.
Implement tasks in preparation of or to perform existing contracts;	Your general identification and contact information (e.g. name, first name, last name, gender, email and/or postal address, fixed and/or mobile phone number); - payment information (e.g. credit card details, bank account details, VAT or other tax identification number); - Seefunge unique consumer ID and profile; - your electronic identification data where required for the purpose of delivering products or services (e.g. login, access right, passwords, IP address, - online identifiers/cookies, logs, access and connection times); -information on products you purchased and related information on eye health and eye measurements	Performance of a contract. Our legitimate interest (to prepare, perform and document contracts with you). We will seek your explicit consent for any sensitive personal information such as health-related information.
Tracking and Monitoring of Adverse Events, Quality Complaints, Medical Information and Pharmacovigilance.	Some specified parts of our websites may collect personal information related to adverse events or other activities related to pharmacovigilance. This personal information is very important for public health reasons and will be used for the detection, assessment, understanding, and prevention of adverse events or other medical concerns You, your relations or treating healthcare professional may reach out proactively to us with information or questions relating to quality complaints, vigilance, medical information. For more information, please consult our Privacy Notice on Vigilance, Quality Complaints and Medinfo.	We collect and process your personal information to comply with our legal obligations including in certain cases being required to report the gathered information to regulatory authorities.
Cookies, Website Analytics and Tracking.	Where permitted by law, we may combine personal information you provide with other previous personal information you’ve provided to Seefunge through our websites and interactions. Where permitted by law, we may also combine personal information collected through our websites with Seefunge’s offline records and personal information provided to us by third-parties. We use such personal information to better understand our audiences, evaluate user interest in the services, improve the services, and perform other market research activities. Further information about this can be found in the section in our Cookie Notice.	We will seek your consent if you reside in a country that requires consent for collection of personal information for this purpose. For more on personal information please consult our Cookie Notice. We rely on our legitimate interest where legally permitted (To improve the efficacy of our website and for market research purposes).

 

Who Is The Controller Of Your Personal Information

Identity of the Controller 

Seefunge is responsible for the processing of your personal information as it decides why and how it is processed, thereby acting as the “Controller”. 

 

When and to Whom Do We Disclose Your Personal Information?

The personal information we collect from and about you may be disclosed to third parties for the purposes described in this Privacy Notice:

1. to the subsidiaries and affiliates within the Seefunge group of companies,
2. to third-parties that provide services to us, such as those that fulfill requests for personal information, answer calls, administer programs or projects, assist in research and development, deliver advertisements or other communications or host databases or servers,
3. to business partners who offer products or services jointly with Seefunge,
4. to permit a third-party business partner to deliver marketing communications or products that may be of interest to you, subject to any choices you have expressed or applicable consent requirements,
5. to identify you to any person to whom you send messages through the Services,
6. to any person you direct us to contact,
7. by you, on message boards, chat, profile pages, blogs, and other services to which you post personal information and materials. Because any personal information you post may become public, we urge you to be careful when deciding to disclose any personal information on or through the Services,
8. as required by law, such as to law enforcement, to health authorities to report possible adverse events, during government inspections or audits, as ordered or directed by courts or other governmental agencies, or in order to comply with a subpoena or other legal process,
9. when we believe in good faith that disclosure is necessary to protect legal rights or the security or integrity of our operations or the Services, protect your safety or the safety of others, investigate fraud, a breach of contract, or a violation of law, respond to a government request, or allow us to pursue available remedies or limit the damages that we may sustain, and
10. to third parties, advisors, and other entities to the extent reasonably necessary for development of or to proceed with the negotiation or completion of a corporate or commercial transaction, including a reorganization, merger, acquisition, joint venture, sale or other disposition of all or a portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings).

 

For How Long We Keep Your Personal Information?

We will only store your personal information until you unsubscribe/request the deletion of your account or to comply with legal or regulatory requirements. 

We keep any personal information collected through the use of cookies for a maximum of 12 months.

We delete personal information when it is no longer necessary to retain it for the purposes described in this Privacy Notice, or when required to do so by applicable law.

 

When and How Do We Transfer Your Personal Information Between Countries?

Due to the global nature of our business, your personal information may be transferred to or accessed by Seefunge subsidiaries or affiliates or Seefunge’s third-parties around the world. Of course, when we do so, we comply with applicable laws on the transfer of personal information between countries.

For example, when we transfer personal information from the European Economic Area (EEA), the United Kingdom (UK), and Switzerland to Seefunge-affiliated companies in other countries or Seefunge third-parties in other countries which may have different standards of data protection to the EEA, UK and Switzerland, such transfers are governed by Contractual Clauses, where appropriate, or other legally recognized measures that adequately protect the personal information. 

 

Your Privacy Rights

You may have the following rights in relation to your personal information, in accordance with the applicable data protection laws:

1. To withdraw your consent at any time, if we are processing your personal information on the basis of consent as opposed to other valid legal grounds for processing,
2. To access and/or update the personal information that Seefunge holds about you,
3. To request that Seefunge rectify or erase your personal information,
4. To request that Seefunge restrict the way it processes your personal information,
5. To object to the way Seefunge processes your personal information,
6. Where you request us to do so, to transfer your personal information either back to you or to another individual or entity, and
7. The right to express your point of view in the event of any individual decision having a significant impact on you being made by automated means about you and to request that such automated decision be reviewed by a human.

If you wish to exercise one of these rights, please email us at info@seefunge.com. You also have the right to lodge a complaint with a data protection authority in your country of residence .

We will require appropriate evidence of your identity or to be provided with additional relevant personal information based on your relationship with us before we are able to act on your request in circumstances where the personal information we have in our systems is insufficient detail to identify you or reply to your request. 

If you would like, you can enable someone else to exercise your rights under this Privacy Notice on your behalf. We would call this person your Personal Representative. If your Personal Representative sends us a request to exercise your rights under this Privacy Notice, we may ask them to provide evidence that you gave them permission to make the request on your behalf. In that scenario, we may also seek to verify your identity directly and/or ask you to confirm the Personal Representative’s ability to act on your behalf.

 

How Do We Protect Your Personal Information?

We have appropriate technical and organizational measures designed to provide an adequate level of security and confidentiality for your personal information. 

These measures take into account:

(i) State of the art technology, (ii) The costs of implementation of such technical and organizational measures, (iii) the nature of the personal information, and (iv) the risks involved in the processing of that personal information.

The purpose of these measures is to protect your personal information against accidental or unlawful destruction or alteration, accidental loss, unauthorized disclosure or access and against other unlawful forms of processing. 

Moreover, when handling your personal information, we:

(i) Only collect and process personal information which is adequate, relevant and not excessive, as required to meet the above purposes, and

(ii) Ensure that your personal information remains up to date and accurate.

For the latter, we may request you to confirm the details of the personal information we retain about you. You are also invited to inform us whenever there is a change in your personal circumstances so we can ensure your personal information is kept up-to-date.

 

Children's Personal information

We are committed to protecting the privacy of children and that is why we do not knowingly collect personal information from children under the age of 18 , unless permitted to do so by applicable law. If we learn that we have collected personal information directly from children through our Sites without being permitted to do so by applicable law, we will delete this information. 

 

California Privacy Policy

Individuals who are natural persons and residents of the state of California, United States (collectively, “California Residents”) may learn more about how we handle their personal information or about their privacy rights by please clicking here.

 

Links to Third-party Websites

This Privacy Notice applies only to the Sites that display or refer to this Privacy Notice. The Sites may contain links to third-party websites that are not under our control. We are not responsible for the collection, use, or disclosure of your personal information by such websites. We encourage you to review the privacy policies of all third-party websites to learn about how those third parties collect, use, and disclose your personal information. 

 

Changes to This Privacy Notice

We may update this Privacy Notice from time to time by posting a new Privacy Notice on our Sites. When we update this Privacy Notice, we will indicate when it was most recently updated by changing the “last updated” date. Unless otherwise indicated, updates to this Privacy Notice are effective immediately upon posting. If we make a material change to our Privacy Notice, we may take reasonable steps to notify you, for example, by posting a banner or pop-up notice on our Sites.

 

Contact details of Seefunge as Controller and of our Data Protection Officer

If you have any questions about our Privacy Notice, please contact us via email at info@seefunge.com .

 

November 15, 2024